What do you think of this summary of the percentages from the unmoderated usability test? It needs to be very concise because the general information is already in the report: 6.5x faster Most accessed services vs. category navigation (8.1s vs. 52.5s). When the service is visible, navigation is straightforward; when it depends on the category structure, execution time increases significantly. Up to 75% incorrect clicks in category navigation. Instead of immediately identifying the correct path, the user tests different options until finding the right one, indicating low predictability of the structure. +44s to complete the task when access depends on category navigation. The need to explore and compare options increases execution time and cognitive effort. 4x to 6x more time between paths (8s vs. ~30–50s+). Completion time varies significantly depending on the path chosen, highlighting a lack of consistency in the navigation experience. 64% do not recognize what a "requirement" is or have never used one. The journey starts from a concept that is unfamiliar to most participants, generating friction right from the beginning of the experience.